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| Payment & Shipping |
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Payment
Payment has to be made in advance within 7 from the date of your order by money transfer into my bank account or via PayPal. ***
If bank charges apply, they have to be paid by the customer. (Please advise your bank not to deduct any fees from the total amount of the order.)
Delay of Delivery
At the end of October 2011 we devided the items into 2 categories
Item names NOT beginning with "!"
Those are the items we usually stock. Since the end of October your order may not exceed the quantity in stock + the quantity already shipped by the manufacturer so that we will receive it within about a week.
(If you try to order a quantity exceeding that quantity you will find a message in your shipping cart.)
Orders containing only those items will be shipped 1 - 10 days after receipt of your order and the corresponding payment.
Item names beginning with "!"
Those items do not belong to the items we usually stock. We will only order them from the manufacturer after receipt of a corrsponding order from a customer.
The delay of delivery of orders containing those items may be up to about 4 weeks from receipt of your order and the corresponding payment.
We try to keep those items up to date, so that items are not shown in the online store when not available from the manufacturer (in October we deleted many items because it was impossible to make sure that those items are still available).
Shipping costs
Germany:
see German version
Europe 1*:
Orders of 2 kg max. (incl. packing material) = china, furniture, dolls etc.: EUR 9.80
Orders including 1 roombox or a similar shop: EUR 18.80
Orders including dollshouses or more than 1 roombox: Shipping costs on request
USA, Canada, Australia - Airmail
Orders of 2 kg max. (incl. packing material) = china, furniture, dolls etc.: EUR 19.00
Other countries:
Please contact us. (We ship worldwide.)
Our prices and shipping costs do not include taxes and duties!
(VAT is included for EU customers.)
* Includes the following countries: Belgium, Denmark, Finland, France, Greece, Great Britain, Ireland, Italy, Luxemburg, Netherlands, Austria, Portugal, Sweden, Swizerland, Spain
*** Exceptions are possible. However, only after agreement and with our written confirmation.
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